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Terms & Conditions


These Conditions of Sale apply to legal transactions involving products sold to its customers through its CLALICE merchant site


The customer acknowledges having read, at the time of ordering, the present general conditions of sale and expressly accepts them without reservation. These general conditions of sale govern the contractual relationship between and client, both parties having accepted.


The photographs illustrating the products are not included in the contract. If errors are introduced in any case, the responsibility cannot be held by The majority of the products offered by to its clients is available while supplies last. Accordingly, cannot in any way guarantee the availability of any product for sale in a given period. Any customer's complaint concerning the order or delivery of an unavailable item will be regarded as unfounded.


The automatic registration systems are considered as proof of the nature, content and date of the order. will confirm the client's acceptance of the order by sending a confirmation message to the email address that it will release. The sale will be concluded only after the dispatch of the order confirmation. reserves the right to refuse or cancel any order from a customer, particularly in case of insolvency or in the event of an order deficiency, or a previous delivery or dispute over payment of a previous order. The indications given by the customer when filling in the order form are their responsibility. cannot be held responsible for errors made by the customer in the name and address of the recipient of the order (delivery address, billing address in particular) and delays in delivery or failure to deliver the products ordered that these errors could cause.


After confirmation, and subject to full payment of the order, the products will be shipped under the customer’s responsibility within 8-10 working days to the delivery address. All products ordered on are intended for the personal use of clients or recipients whose name is mentioned in the delivery address. If necessary, the client agrees to pay upon receipt, all taxes, duties, taxes and other charges present and future due for delivery of the products themselves; the liability of may not at any time be committed to this title. For customers or recipients of the products, the partial or total resale of these is strictly forbidden. Delivery will be made by letter / package followed by postal services. Attributable to the carrier or to for any delays in delivery, does not entitle the customer to claim damages. The ordered products are transported at the risk of the recipient. In the event that one or more of the Products ordered are missing or damaged, the customer or the recipient must make a claim with the carrier at the time of delivery. Are considered as major catastrophes releasing the site of its obligation to deliver: war, riot, fire, strikes, accidents, and the impossibility of being supplied. In the event that the client would like the Products to be delivered to two different addresses, then two separate orders are needed.


According to the Consumer Code, the customer has a period of seven (7) working days from the date of delivery to return their purchase to without penalty, except fees return. Returns must be for new items in their original package including all accessories. Items returned incomplete, damaged or soiled will not be accepted. No returns will be accepted if the returned products have been visibly damaged or used by the client and that such use or damage render the products unfit for sale. In case of abnormal or abusive returns, reserves the right to refuse an order later. Returns must be sent to: KLIPDOMM JLP Distri 12, rue de la Tour d'Auvergne 75009 PARIS. Thank you to contact prior to any return. Upon exercise of the right of withdrawal, the site agrees to reimburse the sums paid by the customer, except for shipping and return. Repayment is due within a maximum period of 30 days after receipt of the returned products.


Product prices can be changed at any time by the company, except for any sale of a completed product for the price on The prices are in Euros (€), VAT and presented include costs related to order processing. Shipping rates are charged to the customer, unless otherwise stipulated in terms of the ordering process. The different shipping options (and their prices) are presented during the checkout process and specified in the summary of it. Payment of the full price must be made per the order, unless otherwise specified during the ordering process and mentioned on the invoice. In the event of delivery of products outside the French territory, taxes and customs formalities are the sole responsibility of the customer, unless otherwise indicated. The customer then agrees to check the importation of products ordered under the territory of the country of delivery. The products remain the property of the site until full payment. In case of default by the Purchaser of all or part of the price of the order, reserves until full payment, ownership of the products sold, allowing it to take possession of the said products. Where applicable, any deposit paid by the Buyer shall be retained by as fixed compensation, without prejudice to any other action that would be entitled to bring against the Buyer.


The price charged to the customer is the price indicated on the order confirmation sent by The Product price is payable in cash by the proposals on-site the day the payment order is effective. In case of payment by credit card, the order validated by the customer will not be considered effective until the secured bank payment center has given its approval for the transaction. In case of refusal from the secured bank payment, the order will be automatically canceled and the customer notified by email.


These general conditions of sale, as well as all transactions of purchase and sale contemplated therein, are subject to French law.

ARTICLE 10 - LIABILITY cannot be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of the Products. It is the same for any changes resulting from product manufacturers. The responsibility of will not, in any event, exceed the amount of the order and cannot be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of problems in the implementation of this contract, the client and reserve the right, before any legal action to seek an amicable solution. Otherwise, the Tribunal de Commerce de PARIS has exclusive jurisdiction, regardless of the place of delivery and method of payment accepted.


In all cases, cannot be held responsible for non-compliance with regulations and laws in force in the receiving country. The responsibility of is always limited to the value of the product in question at the date of sale, and without recourse to the brand or manufacturer of the product. In any case, the client receives the eviction and hidden defects under section 1625 and following of the Civil Code warranty. The customer may also contact customer service by email at


The Intelligence information collected for purposes of distance selling is required, this information is essential for the processing and delivery of orders, preparing invoices and warranty contracts. Lack of information leads to the non-confirmation of the Order. Accordance with the law "and Freedoms", the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The customer (Article 34 of the law of January 6, 1978) has a right to access, modify, rectify and delete data concerning themselves, that they can practice before Also, will not provide freely or in exchange of information on its customers to third parties.


The site is the property of CLALICE Sarl in its entirety, and all rights thereto. All texts, works, illustrations and images reproduced on are reserved under copyright as well as intellectual property, and for the world. For this reason, and in accordance with the provisions of the Code of Intellectual Property, the only authorized use for private use, subject to provisions different even more restrictive, of the Code of Intellectual Property. Reproduction in whole or in part, is strictly>
12, rue de la Tour d’Auvergne
75009 PARIS

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